Privacy Policy

Last updated: February 26, 2026

1. Introduction

PvSentinel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pharmacovigilance management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, organization)
  • Case data and pharmacovigilance records
  • Document uploads and submissions
  • Usage data and analytics

3. Data Protection & Compliance

We comply with:

  • Kenya Data Protection Act, 2019
  • GDPR requirements for international data transfers
  • ISO 27001 information security standards
  • GCP and pharmacovigilance regulatory requirements

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, audit logging, and regular security assessments to protect your data.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability

6. Contact Us

For privacy-related questions or to exercise your rights, please contact us at: privacy@pvsentinel.com